Routine overdue payment reminders
The AI Voice Agent informs the customer of the outstanding amount and overdue period, recording their response and any payment commitment.
Odoo ERP Integration with AI Voice Agents
Connect Voice Logica with Odoo ERP and automate payment reminder calls.
The AI Voice Agent calls customers using their synchronised balances, explains outstanding amounts, and records each conversation’s outcome. Your finance team gains a clear view of customer communication and focuses on cases that need human attention.
From Odoo balances to customer conversations
Following up on overdue accounts requires data exports, call lists, and repetitive calls. Your team explains amounts and records responses, payment commitments, and requests for review.
The Odoo ERP integration allows Voice Logica to use synchronised balances for outbound campaigns. You select the customers, and the AI Voice Agent delivers reminders based on each account’s details.
What can the Odoo ERP integration do?
Select customers by outstanding balance
It builds call audiences using criteria such as a minimum outstanding balance, debt ageing, or a combination of both. The campaign targets the accounts you have selected.
Segment receivables by age
It uses ageing buckets of 1–30, 31–60, 61–90, and 90+ days, allowing you to prioritise contact based on the amount owed and how long it has been overdue.
Make personalised outbound calls
It addresses the customer by name, states the outstanding amount from synchronised data, and adapts the conversation to their response.
Synchronise nightly and on demand
Balances and ageing data are synchronised automatically every night at 03:00. An on-demand refresh is also available whenever you need recent figures for a campaign.
Record call outcomes
It records customer responses, payment commitments, and cases requiring review or further contact from your finance team.
Reminder campaigns based on amount and age
For example, select customers owing more than €500 in the 90+ day bucket, or combine different thresholds according to your priorities.
The AI Voice Agent calls the selected audience and records each conversation’s outcome. If a customer says they have already paid or requests a breakdown, the request is passed to your finance team for review.
Key use cases
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Prioritise the oldest debts
It targets selected accounts in the 90+ day bucket, focusing communication first on the longest-overdue balances.
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Confirm balances during the call
It explains the total outstanding amount and its ageing based on the latest sync, distinguishing overdue amounts from those still within payment terms.
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Follow up on high-balance accounts
It makes targeted calls about larger balances and records the customer’s intentions or the need for further contact with their accounting team.
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Refer complex cases to the finance team
It captures disputes, payment commitments, and requests requiring a manager, helping your team organise targeted follow-up.
Benefits for your finance operation
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Fewer repetitive calls for your team
Automate routine reminders and reduce manual call list preparation.
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Targeted communication
Prioritise customers by outstanding amount and debt ageing.
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Visibility into outcomes
Track who answered, what they reported, and which cases need follow-up.
How to get started
Getting connected usually takes just a few steps:
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Contact the Voice Logica team to enable the Odoo connector for your account.
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Provide your Odoo connection details so balances can sync securely.
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Confirm the first nightly sync and review the debt ageing buckets.
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Define your campaign audience by minimum balance and ageing.
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Launch your first automated payment reminder campaign.
Your AI Voice Agent is now ready to call customers with overdue accounts using synchronised Odoo balances.
Frequently asked questions
How are customers selected for calls?
You set the minimum balance and ageing criteria. Voice Logica builds the audience using synchronised Odoo data.
How current are the balances?
Balances sync every night at 03:00 and can be refreshed on demand before launching a campaign. Calls use the latest completed sync.
Which languages are supported?
Voice Logica supports Greek and multiple additional languages, allowing the same AI Voice Agent to serve local and international customers.
Connect your accounts receivable follow-up with Odoo ERP
Discover how the integration can work for your business, with personalised payment reminders and structured records of call outcomes.
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