The Agent answers most first-level calls, provides targeted information about tests or results, and resolves simple issues so your front desk can focus on complex tasks.

Benefit: Time savings & instant patient service.

Most inbound calls are about appointments. Connected to your Calendar, the AI Agent books new appointments, manages cancellations or changes, and sends reminders to patients.

Benefit: Fewer no-shows & a better-organized schedule.

The Agent logs calls and emails the attending physician with the requested medications and quantities. The doctor completes the e-prescription at a convenient time.

Benefit: Fewer workflow interruptions for physicians.

Emergencies don’t keep office hours. The Agent receives calls around the clock, analyzes requests, and forwards smart notifications with all critical details to the doctor.

Benefit: Patient reassurance & continuous availability.

After each visit, the Agent can automatically call patients for a short experience survey, giving your clinic valuable data to improve services.

Benefit: Ongoing enhancement of care quality.

The Agent reminds patients when to take their medication and when to schedule new or follow-up tests.

Benefit: Better treatment adherence.

Urgent calls don’t wait on hold: the Agent detects critical keywords (e.g., “accident”) and routes the call immediately to the physician or the appropriate department.

Benefit: Faster response to cases requiring immediate care.

The Agent operates under strict security and data-protection protocols, ensuring the confidentiality of medical information.

Benefit: Patient trust & full coverage of legal requirements.